Shipping policy
IS SHIPPING FREE?
Shipping is free WORLDWIDE on most items. On some items, we have Free Shipping
over $100.
WHY IS MY ORDER BEING SHIPPED IN DIFFERENT PACKAGES?
If you have a multi-item order, each item may be shipped from a different
international warehouse, depending on which one has them available the fastest.
Alternatively, if an item is popular and on a bit of a back order, we might ship your
items at different times, in different packages, to prevent holding up your order and
to get it to you as fast as possible!
WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from any of our many domestic & international
warehouses and they will do everything they can to get you your order as fast as
they can! Due to the popularity of our offers, please allow an estimated 1-5 weeks for
your order to arrive in the USA (varies from product to product). Other countries can
take an estimated 1-6 weeks (varies from product to product) due to distance
travelling and customs. Please note, that due to the extreme popularity of our offers,
these are only estimates.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at
customs, sent back or even lost during the delivery process, we apologize! The
postal service is out of our control. However, in cases like this, because the packages
are insured, we will send you a new package with quicker shipping and full tracking, if possible. Please see our refund and return policy for when these might be
applicable to shipping situations.
WILL I BE CHARGED FOR CUSTOMS AND TAXES?
The prices displayed on our site are tax-free in USD, which means you may be liable
to pay for duties and taxes once you receive your order. Import taxes, duties and
related customs fees may be charged once your order arrives in its final destination,
which is determined by your local customs office. Payment of these charges and
taxes are your responsibility and will not be covered by us. We are not responsible
for delays caused by the customs department in your country. For further details of
charges, please contact your local customs office.